Reynolds Plumbing and HVAC

Richmond, IN 47374, USA

About Reynolds Plumbing and HVAC

4.8 / 5

from reviews

Is this your business?

For over 30 years, Reynolds Plumbing has been keeping the Richmond, Wayne County area running. Whether on commercial properties, restaurants, or residential, we’ve done quality plumbing, heating and air work for thousands of customers.

In a small town, a company like ours cannot stay in business for as long as we have without being very good at what we do. It’s not just about quality work. It’s also about customer service. It’s about attention to details like being on time, helping you save money, and making absolutely sure you are 100% satisfied with the entire experience of working with us.

Constance Humphrey
April 13, 2021

Best plumbing and HVAC company in the area! Janet is amazing every time we call for services and every techician that comes to the house has been courteous and knowledgeable! I recommend Reynolds for both home and business!

Russell Brown
January 18, 2021

I called and asked how much a water heater installation was so that I wasn't blind sided with a large bill and they said $80 per hour and that a water heater normally takes 2 to 3 hours to instal. I'm thinking$240 max for labor plus materials. Two plumbers show up and try to charge me $300 labor for 2hrs and 15 minutes of work. Based on $80/ hr. that would be $180. After calling to complain the manger tells me that its $120/hr. when 2 plumbers come. The space they were working in could only fit one person. Oh, and I had already removed the old water heater myself. All they had to do was instal. I also had a 5ft. Piece of 3/4 copper hose for them to use as needed to finish the small amount of plumbing required. They used what little they needed, took the rest with them without asking then charged me for. 10ft. stick of copper. I will never use them again and don't advise anyone else to either. Very dishonest group. Get ready to pay big buck$!

Bettina Andrews
August 11, 2020

They we're at my rental property in 5 mins of me making the phone call for a work order. Amazing

Stacie Day
May 20, 2019

Thought the wax ring on our toilet was leaking. Was told it’d be $85. Plumber was supposed to be here at 1pm by 2pm my husband called the office and the receptionist said she’d find out what was going on and get back to us. 2:30pm still haven’t heard anything so he calls back and she is surprised that the plumber never got a hold of us, but apparently she had texted him to call us, but he never responded to her text but didn’t think she should call us back and tell us this. Finally, at 3:30 they show up with no apology or explanation as to the 2.5 hour wait. Turns out some bolts are rusted that connects the tank to the toilet. Takes a whole 5 minutes to fix. Husband asks what it will cost. Plumber says $96 our normal service call, plus parts. Get a bill today in the mail for $131.41. Service call was $125 and $5.99 for parts. Not really sure how something that is less work than replacing a wax ring costs more. The professionalism and lack of courtesy we received is enough to ensure I never use this company again.

Connie Robbins
August 12, 2019

A/C outside unit died. Called Reynolds repairman came right away, found the issue, ran to shop got another part, repaired the unit BOOM.... cold air again before the heat wave! These guys know what they're doing! Would recommend to everyone!!

Reynolds Plumbing and HVAC

Our Address

Richmond, IN 47374, USA

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